This will depend on many variables. Outdoor work is often weather dependant and may also be better completed when the carpark is empty. The best time to complete the work will be the time that causes the least disruption to the client.

We pride ourselves on a stringent health & safety programme, all our preferred contractors are vetted to ensure their systems are robust. We use site specific safety plans and job safety analysis forms. Our technicians are trained in hazard & risk management.

We can service all areas in New Zealand. We have an extensive network of preferred contractors as well as in house teams that are able to be used for all required services.

Currently in discussion with a supplier of Bio-Shield. This product not only cleans a surface, but it will also stay free of moss, algae and lichen for an extended period. On application it kills the moss & lichen, natural weathering then removes the dead material over time. This is a far better solution to heavy damaging water blasting.

We provide a streamlined one point of contact for all facility services. We take the hassle out of organising multiple services for a property owner or manager. Our computerised work platform and trusted contractor network throughout New Zealand allows a quick and efficient response to one off services or scheduled maintenance.

We organise to get it fixed.

We pride ourselves in being a sustainable facility services company. We are part of the NZervio Group of Companies. Our commitment to sustainability and the environment is explained in a comprehensive sustainability programme 2022-2025 document that outlines our primary targets and initiatives. This document can be found by clicking this link: https://www.janiking.co.nz/assets/6cd619ca8f/Sustainability-Programme-2022-2025.pdf

No chemical can be regarded as safe. We use wherever possible probiotic cleaners and or biodegradable cleaning agents. Our training and systems ensure that any chemical used is done so in a way that is safe to the environment and the people that work, play or live in that area.

For pest control work we use the appropriate chemical for the situation. Some of these chemicals are hazardous to both the environment and people. Only properly trained and qualified technicians using the appropriate application methods are used for these hazardous chemicals.

We use a combination of training providers to ensure our teams are trained to very high standards. Each individual team member receives the relevant unit standards that are added to their Go Safe certification. Some of the training includes the following.

• First aid

• Advanced working at heights

• Mobile Elevated Work Platforms

• Hazard & risk management

Our teams are also qualified through IICRC for fire & smoke damage restoration and water damage restoration. Our teams are also trained and certified to carry out test & tag of electrical equipment (AS/NZS 3760:2010). Pest control is carried out by technicians qualified with the urban pest management certification.

In the rare event of plant failure or issues associated with any part of the services provided, you must advise us in writing within two (2) weeks of the completion of the services. While we will use all reasonable efforts to ensure any services performed or materials and equipment used in the delivery of the services are appropriate, we accept no liability for any damage or dissatisfaction with the services after two (2) weeks from the completion of the services. You can appreciate rain, dust and wind can soil a building again after it has been cleaned.

We have $40 million in general insurance liability to protect you and your workplace.

Any preferred sub-contractors must also have public liability insurance.